Welcome to Ride On Wheels! Your privacy is our priority, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our self-drive car rental services in Dehradun. By accessing our services, you agree to the terms outlined here.
1. Information We Collect
We collect the following types of information when you use our self-drive car rental services:
a. Personal Information:
- Name
- Contact number
- Email address
- Address
- Government-issued ID (e.g., Aadhaar, Passport, or Driving License)
b. Payment Information:
- Credit/debit card details
- Transaction history
c. Vehicle Usage Data:
- GPS location (if applicable)
- Trip duration
- Mileage
d. Device Information:
- IP address
- Browser type
- Operating system
2. How We Use Your Information
Your information is used to provide and enhance our self-drive car rental services in Dehradun:
- To process bookings and payments
- To verify your identity
- To communicate updates or respond to queries
- To ensure compliance with rental agreements
- To improve user experience
- To detect and prevent fraud or misuse
3. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your data under the following circumstances:
- With service providers: For payment processing, customer support, or vehicle maintenance.
- With legal authorities: To comply with laws, regulations, or court orders.
- With insurance providers: For claims or dispute resolution.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, loss, or misuse:
- Encrypted transactions
- Secure servers
- Regular system audits
While we strive to protect your information, no system is 100% secure. Use our services at your own risk.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate data.
- Deletion: Request the deletion of your personal information (subject to legal requirements).
- Opt-Out: Unsubscribe from marketing communications.
To exercise your rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website:
- Session Cookies: To maintain your booking session.
- Analytics Cookies: To analyze user behavior and improve our services.
You can manage or disable cookies through your browser settings, though this may affect functionality.
7. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing your information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
If you have questions or concerns about our Privacy Policy or data handling practices, contact us:
- Email: carrentaldehradun234@gmail.com
- Phone: +91 90686-34855
- Address: Shimla By Paas Road, Pitthuwala, OppositeUrban by Store, Dehradun.
Thank you for trusting Ride On Wheels for your self-drive car rental needs in Dehradun. We value your privacy and strive to ensure a secure and reliable experience.